The workshop will discuss three topics:
1. New opportunities provided by social
software for BPM
- How can business processes fit to
business models based on the paradigm of
social production?
- Which new possibilities for the design
of business processes are created by
social software?
- How are trust and reputation
established in business processes using
social software?
- Are there business processes which
require sociality, especially when they
are not well defined (as production
workflows) but collaborative or ad hoc?
- How do weak ties, social production,
egalitarianism and mutual service
provisioning influence the design of
business processes?
- What is the impact on conceptual
models for those categories of business
processes which are not well-defined or
that we do not wish to freeze using
classical business process enactment
systems for instance?
2. Engineering next generation of
business processes: BPM 2.0 ?
- Do we need new BPM methods and/or
paradigms to cope with social software?
- Is there an influence of weak ties,
social production, egalitarianism and
mutual service provisioning on BPM
methods themselves?
- Are there any similarities or
relationships with process mining
techniques and also with workflow
control and role patterns?
- Which phases of the BPM lifecycle
(Design, Deployment, Performance, and
Evaluation) are affected the most by
social software?
- How can BPM profit from using social
software?
- Which types of social software can be
used in which phases of the BPM lifecycle?
3. Business process implementation
support by social software
- Which kinds of social software can be
used to implement business processes?
- Which categories of business processes
can profit from social software?
- How does social software interact with
WFMS or other business process support
systems?
- How can we use Wikis, Blogs etc. to
support business processes?
- What new kinds of business knowledge
representation are offered by social
production?
